Returns & Warranty

Powerza | Karanji LLC offers a 30-day money-back guarantee on all units returned in original operating condition. Initiate your return by contacting support for a Return Merchandise Authorization (RMA) number. All returns are subject to inspection upon receipt.

Customers are responsible for return freight costs unless the unit is defective or covered under warranty. Refunds are processed within 7-10 business days after inspection. Our technical team ensures rapid turnarounds for covered replacements.