TRANSPARENCY IN TRADE

Powerza Policy Guidelines

Straightforward terms for dispatch, returns, and GST invoicing, ensuring every transaction is clear and compliant for work-ready hardware.

FULFILLMENT PROCESS

Direct Dispatch & Verified Invoicing

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Sumerpur Dispatch

GST-Compliant Invoices

Secure Packaging

Tracked Delivery

Orders processed and dispatched from our Sumerpur facility within 24-48 hours, ensuring rapid delivery to your site.

Every shipment includes a verified GST tax invoice for transparent and accurate accounting, meeting all regulatory standards.

All heavy-duty hardware is securely packed for transit, protecting against damage from our warehouse to your job site.

Real-time tracking provided for all shipments, allowing you to monitor your order's journey until arrival.

RETURNS & WARRANTY

Hassle-Free Returns

7-Day Replacement

Manufacturing defects are eligible for replacement within 7 days of delivery, with original packaging and verified spec sheet intact.

Authorization Required

All returns require prior authorization. Contact our support team to initiate the return process and receive guidance.

Inspection Process

Returned items undergo a thorough inspection by our team to confirm eligibility for replacement or refund, ensuring fair assessment.